Support Requests


Topic Replies Activity
About the Support Requests category 1 February 6, 2017
PROKKA fatal error on Galaxy 18 August 21, 2019
Unable to access instance 22 August 12, 2019
Active IP link takes me to ubuntu default page 3 August 21, 2019
Unable to access unshelved instance 12 August 6, 2019
Rstudio on Swansea servers - blank screen 11 August 5, 2019
Cloudman not starting 7 July 19, 2019
Port 22: Broken pipe Connection refused 4 August 2, 2019
Prokka keeps on crashing when it gets to tge "tbl2asn" stage 3 August 2, 2019
Using multiple versions of Java 4 July 30, 2019
Issue creating a new volume and attaching it to an instance 7 July 25, 2019
Launching a GVL server Cardiff 6 July 8, 2019
Unable to access Galaxy on GVL 5 July 17, 2019
More storage space please 6 July 2, 2019
Cannot attach volume in Swansea 3 June 18, 2019
Blocked connection to Climb from South Africa 3 June 3, 2019
Can't open/run R 5 June 17, 2019
Launching new instance (GVL server) 5 June 14, 2019
Request Temporary storage RAM and processors for 2 weeks 3 June 3, 2019
Nullarbor not accessible 4 May 30, 2019
Plant Kraken2 database 2 May 26, 2019
Unable to access an instance and now unable to re-attach my volumes 5 May 10, 2019
Request for short-term high memory node 3 May 15, 2019
Missing data from volume 3 May 13, 2019
Building Kraken2 library 5 May 2, 2019
Request for temporary high memory node for metagenomics project 3 May 2, 2019
Deleted server, lost data 3 May 2, 2019
Swansea "advanced interface" problem 5 April 23, 2019
Launching instances at warwick 3 April 18, 2019
No tenant registered Swansea 3 April 19, 2019