|
About the Support Requests category
|
|
0
|
825
|
February 6, 2017
|
|
Accessing RStudio Server via port 8787
|
|
3
|
93
|
October 29, 2022
|
|
Fastqc error running on a CLIMB VM -Cardiff
|
|
2
|
70
|
October 21, 2022
|
|
Cardiff servers not showing up in Bryn
|
|
2
|
85
|
September 15, 2022
|
|
Uploading to NCBI/SRA directly from CLIMB user
|
|
3
|
105
|
September 12, 2022
|
|
Unable to login and run commands
|
|
2
|
129
|
June 23, 2022
|
|
Connection problem following unshelve
|
|
2
|
187
|
May 23, 2022
|
|
Connection timed out trying to connect via SSH
|
|
3
|
219
|
May 18, 2022
|
|
Warwick region offline
|
|
2
|
137
|
May 4, 2022
|
|
Can login but cannot type commands/navigate instance
|
|
3
|
174
|
April 23, 2022
|
|
Cardiff servers not showing up on Bryn
|
|
2
|
190
|
March 19, 2022
|
|
Not able to launch new volumes ut cannot delete any either
|
|
2
|
175
|
March 9, 2022
|
|
Unable to ssh into server
|
|
2
|
227
|
February 11, 2022
|
|
Mount point empty and volume no longer attached
|
|
3
|
204
|
February 2, 2022
|
|
Unable to connect to galaxy and ssh after unshelving
|
|
3
|
229
|
January 27, 2022
|
|
Birmingham Server Shelved_offloaded
|
|
7
|
298
|
January 6, 2022
|
|
VM stuck on detaching
|
|
1
|
194
|
December 27, 2021
|
|
GVL instances on new format servers
|
|
1
|
241
|
October 19, 2021
|
|
No hyperlink on ip address to load server
|
|
8
|
253
|
October 19, 2021
|
|
Resetting Servers
|
|
1
|
214
|
October 19, 2021
|
|
Server not appearing in dashboard
|
|
2
|
429
|
October 4, 2021
|
|
Removing 2 volumes
|
|
3
|
243
|
August 19, 2021
|
|
Team licence renewal - primary user on holiday
|
|
1
|
292
|
August 18, 2021
|
|
Unable to attach volume to server (Birmingham)
|
|
1
|
236
|
August 17, 2021
|
|
2T volume stuck on 'awaiting transfer'
|
|
4
|
254
|
August 16, 2021
|
|
Connection timed out in Warwick VM
|
|
3
|
274
|
August 12, 2021
|
|
Problem unshelving instance
|
|
1
|
251
|
August 10, 2021
|
|
VM stuck in Hard Reboot
|
|
3
|
302
|
August 4, 2021
|
|
Access to VM for backup
|
|
3
|
222
|
August 3, 2021
|
|
How do a attach an old and boot volume to new VM
|
|
1
|
254
|
August 3, 2021
|