Support Requests


Topic Replies Activity
About the Support Requests category 1 February 6, 2017
More storage space please 2 June 17, 2019
Cannot attach volume in Swansea 2 June 4, 2019
Blocked connection to Climb from South Africa 3 June 3, 2019
Can't open/run R 5 June 17, 2019
Launching new instance (GVL server) 5 June 14, 2019
Request Temporary storage RAM and processors for 2 weeks 3 June 3, 2019
Nullarbor not accessible 4 May 30, 2019
Plant Kraken2 database 2 May 26, 2019
Unable to access an instance and now unable to re-attach my volumes 5 May 10, 2019
Request for short-term high memory node 3 May 15, 2019
Missing data from volume 3 May 13, 2019
Building Kraken2 library 5 May 2, 2019
Request for temporary high memory node for metagenomics project 3 May 2, 2019
Deleted server, lost data 3 May 2, 2019
Swansea "advanced interface" problem 5 April 23, 2019
Launching instances at warwick 3 April 18, 2019
No tenant registered Swansea 3 April 19, 2019
Loading programs 3 April 12, 2019
Request for temporary high memory node for metagenomic project 2 April 10, 2019
Request for more storage, cores and RAM 2 April 5, 2019
Request for a large memory node 3 March 20, 2019
Launching instances at Cardiff 5 March 27, 2019
Request for a larger server 4 March 11, 2019
Galaxy FTP transfer 5 March 22, 2019
Instance shut-off then connection refused after restart? 7 March 20, 2019
FTP upload speeds 3 March 20, 2019
R update available? 3 March 20, 2019
Problem with access to own directory 4 March 6, 2019
Pre-installed software on GVL 5 March 5, 2019