Support Requests


Can't modify files contained in my Volumes (3)
Instance shelved again (6)
IP range for CLIMB instances (3)
Request change of account type (3)
More storage space (4)
Samtools and Bcftools versions (5)
Shared Volumes between 2 vms (3)
Instance got shelved? (13)
Can't make snapshots (again) (6)
Request for a temporary 50 core server (3)
No nullarbor html report (4)
Galaxy error starting a GVL instance (5)
Core VM is full again (9)
Unable to mount volume to instance (4)
Broken pipe straight after I enter my password (3)
Pilon Java Heapspace? (5)
RStudio, JuypterHub install problems after reboot, again (7)
High RAM machine for soil metagenome assembly (3)
Lost all data from previous hard drive after unshelving (3)
Hmp_client to download data - ftp error (4)
Problem re-starting instance after shelving (4)
Problem with running Snippy (3)
Updating R for galaxy RStudio (4)
Unable to mount drive after shelving (4)
Snippy core.aln error 255 (11)
Interested in installing NASP - how to source Python 3? (7)
Port 8000 not accessible from outside (5)
Request for additional cores/RAM (7)
Unshelved VM I was using was stopped and is now not accessible (7)
Some VMs not Shelved (5)