Support Requests


Topic Replies Activity
Hmp_client to download data - ftp error 4 November 5, 2018
Problem re-starting instance after shelving 4 October 12, 2018
Problem with running Snippy 3 October 23, 2018
Updating R for galaxy RStudio 4 October 11, 2018
Unable to mount drive after shelving 4 October 8, 2018
Snippy core.aln error 255 11 September 28, 2018
Interested in installing NASP - how to source Python 3? 7 September 28, 2018
Port 8000 not accessible from outside 5 September 18, 2018
Request for additional cores/RAM 7 September 17, 2018
Unshelved VM I was using was stopped and is now not accessible 7 September 14, 2018
Some VMs not Shelved 5 September 7, 2018
Request for more storage 3 September 14, 2018
Unshelved instances unavailable 4 September 13, 2018
Shelved VMs "broken" 4 September 11, 2018
Connection closed and no route to host 9 September 5, 2018
Problmes running CheckM on custom VM despite success in the past 3 August 31, 2018
Attaching volumes from different regions to one VM 5 August 21, 2018
Some openstack API commands time out 7 August 18, 2018
Problem attaching and mounting volumes 4 August 15, 2018
Unable to transfer data to mounted volume 7 August 9, 2018
Availability of resources on CLIMB 3 August 6, 2018
RStudio, Jupyter Install 8 August 6, 2018
Can I have an instance shelved? 3 July 27, 2018
Ssh "Permission Denied (publickey)" all of the sudden! 6 July 27, 2018
Core memory full 4 July 19, 2018
Can't launch an instance 3 July 19, 2018
Canu not running 4 July 18, 2018
Launching VM/Attaching Volume 4 July 17, 2018
VM stuck on "Hard_Reboot" 5 July 17, 2018
Problems installing PhyloPhlAn 6 July 16, 2018