Support Requests


Request for more storage (3)
Unshelved instances unavailable (4)
Shelved VMs "broken" (4)
Connection closed and no route to host (9)
Problmes running CheckM on custom VM despite success in the past (3)
Attaching volumes from different regions to one VM (5)
Some openstack API commands time out (7)
Problem attaching and mounting volumes (4)
Unable to transfer data to mounted volume (7)
Availability of resources on CLIMB (3)
RStudio, Jupyter Install (8)
Can I have an instance shelved? (3)
Ssh "Permission Denied (publickey)" all of the sudden! (6)
Core memory full (4)
Can't launch an instance (3)
Canu not running (4)
Launching VM/Attaching Volume (4)
VM stuck on "Hard_Reboot" (5)
Problems installing PhyloPhlAn (6)
Snapshots not uploading/saving (5)
Corrupted files in volume [SOLVED] (4)
Can't locate ...in @INC (8)
Tenant Registration error for Swansea (4)
Galaxy FTP file transfer (4)
SMRT_portal issues (3)
Add data to custom vm and attach to group instance (7)
Smrtportal not loading onto GCL instances (2)
Gvl homepage not loading (5)
Install software from the web directly onto GVL? ( 2 ) (22)
Missing Nullarbor report directory (10)