Support Requests


Topic Replies Activity
Icreased instance size request 3 February 8, 2019
Snapshot issue...again again! 4 February 5, 2019
Problem attaching interface to instance 7 January 28, 2019
Request for upgrading instance 3 January 22, 2019
MySQL installation issues 6 January 9, 2019
Problems detaching and deleting volumes 4 January 23, 2019
Can't modify files contained in my Volumes 3 January 22, 2019
Instance shelved again 6 January 22, 2019
IP range for CLIMB instances 3 January 22, 2019
Request change of account type 3 January 3, 2019
More storage space 4 December 14, 2018
Samtools and Bcftools versions 5 December 26, 2018
Shared Volumes between 2 vms 3 December 26, 2018
Instance got shelved? 13 December 25, 2018
Can't make snapshots (again) 6 December 18, 2018
Request for a temporary 50 core server 3 December 18, 2018
No nullarbor html report 4 November 30, 2018
Galaxy error starting a GVL instance 5 November 23, 2018
Core VM is full again 9 November 19, 2018
Unable to mount volume to instance 4 November 26, 2018
Broken pipe straight after I enter my password 3 November 21, 2018
Pilon Java Heapspace? 5 November 14, 2018
RStudio, JuypterHub install problems after reboot, again 7 October 31, 2018
High RAM machine for soil metagenome assembly 3 October 26, 2018
Lost all data from previous hard drive after unshelving 3 November 6, 2018
Hmp_client to download data - ftp error 4 November 5, 2018
Problem re-starting instance after shelving 4 October 12, 2018
Problem with running Snippy 3 October 23, 2018
Updating R for galaxy RStudio 4 October 11, 2018
Unable to mount drive after shelving 4 October 8, 2018