Support Requests


Topic Replies Activity
Unable to access an instance and now unable to re-attach my volumes 5 May 10, 2019
Request for short-term high memory node 3 May 15, 2019
Missing data from volume 3 May 13, 2019
Building Kraken2 library 5 May 2, 2019
Request for temporary high memory node for metagenomics project 3 May 2, 2019
Deleted server, lost data 3 May 2, 2019
Swansea "advanced interface" problem 5 April 23, 2019
Launching instances at warwick 3 April 18, 2019
No tenant registered Swansea 3 April 19, 2019
Loading programs 3 April 12, 2019
Request for temporary high memory node for metagenomic project 2 April 10, 2019
Request for more storage, cores and RAM 2 April 5, 2019
Request for a large memory node 3 March 20, 2019
Launching instances at Cardiff 5 March 27, 2019
Request for a larger server 4 March 11, 2019
Galaxy FTP transfer 5 March 22, 2019
Instance shut-off then connection refused after restart? 7 March 20, 2019
FTP upload speeds 3 March 20, 2019
R update available? 3 March 20, 2019
Problem with access to own directory 4 March 6, 2019
Pre-installed software on GVL 5 March 5, 2019
High memory node 3 March 18, 2019
GVL GALAXY BLAST Problem 4 March 13, 2019
Unable to launch GVL dashboard (eg RStudio etc) 5 March 1, 2019
VM not responding 4 February 28, 2019
Can't locate Bio/Roary/CommandLine/Roary.pm in @INC v2 8 February 22, 2019
Icreased instance size request 3 February 8, 2019
Snapshot issue...again again! 4 February 5, 2019
Problem attaching interface to instance 7 January 28, 2019
Request for upgrading instance 3 January 22, 2019