Birmingham Server Shelved_offloaded

Support Requests
#1

Hi,

I just had the email to renew the lease for my server, I have gone to do so, and found that I cannot with the status of the server being Shelved offloaded. It was working fine on Monday. I’m wondering if this is to do with the downtime.

Thank you in advance

  1. CLIMB site - Birmingham

  2. Instance or volume name - lundpa-TraDIS-Universal

  3. Any error messages - Status- SHELVED_OFFLOADED

lundpa-shelve-offloaded-climb-server
lundpa-shelve-offloaded-climb-server1183×439 35.2 KB

  1. A rough time that the problem started? Today
#2

Hi, it is indeed related to the downtime at Birmingham, but it should be up and running now. Could you please verify and let me know?
Thanks,
Lisa

#3

I have the same issue

#4

Please resolve. thanks

#5

Gordon-Birmingham-server1

#6

The instance has been unshelved,
Lisa

#7

Hi Lisa,

Sorry for the delay, yes I can confirm its back up.

Cheers

#8

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