Machines stuck on Hard_Reboot

Support Requests
#1

Hi,

My colleague and I have two machines stuck on hard reboot at Swansea - these are assembly2 on the account VirusComparativeGenomics and A3 on the account VirusBioinformatics2.

Thanks very much,
Katy

#2

Hello Katy, quick message to confirm that our collaborators in Swansea are aware of the issue and are working to sort it out. Sorry for the inconvenience,
Lisa

#4

Dear Katy,
Did you check your VMs recently? Could you please check if they are up and running?
Thanks,
Lisa

#5

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