Missing IP address

Hi,

A few days ago I unshelved my instance following the recent shelving exercise. I have just tried to connect using putty, and it can’t find the host. When I go to https://bryn.climb.ac.uk/ it says my instance is active, but under ‘IP address’ it says ‘unknown’. I have tried rebooting several times and it makes no difference. I’d be grateful if you had any suggestions for what the problem is and how I can solve it.

Best wishes,

Ben

Hi Ben - Please could you tell me what your instance is called and where its hosted?

Hi Ben - doesn’t matter, found it!

I’ve reattached an IP address for you, please check https://bryn.climb.ac.uk.

We periodically recycle IP addresses from Shelved instances, because they are as in-demand as other computing resources. Apologies that yours got caught up in this, but hopefully you should be back to good now!

Hi Matt,

It’s called ‘Evans’ and it’s hosted at Cardiff.

Best wishes,

Ben

Hi Matt,

Yes, it’s back! Thanks very much for your swift response!

Best wishes,

Ben

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