Request for upgrading instance


#1

Hello,

Our group is trying to analyse several Nanopore sequencing runs on our standard instances of 4 CPU and 32Gb RAM, and not surprisingly it is proving difficult to get any results from basecalling etc in less than 6-7 days.

Would it be possible to upgrade both of the instances on our group, running on - 147.188.173.107 and 147.188.173.127 ? Around 32 cores and 200+ Gb RAM should be sufficient.

We would be using this platform going forward with additional analysis so would need to have the necessary setup.

Many thanks!


#2

Hi,

We are not able to upgrade an instance. However, we can provide larger instances on a temporary basis. If you have not already, you should create detachable volumes following the instructions here - Creating and attaching volumes using Horizon. Once you have transferred your data onto a volume it is easy to make this data accessible to new instances. We can then provision you with a larger instance on a temporary basis for your analyses.

Could you PM me your group, username and the sites at which you currently have instances please?

All the best,
Sion


#3