Unable to attach a new volume

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CLIMB SERVICE PROBLEMS (Bryn, OpenStack, Launching VMs, Creating and attaching Volumes, etc.)

1. Describe the problem. Are there any error messages you can paste? Can you provide a screenshot of the problem (with sensitive information removed)?
Hi, I have created new volume at Swansea, but unable to attach to my instance after many attempts. I get an error message that " Error: Unable to retrieve attachment information."

2. What is the name of the VM or volume that the problem is affecting? Ebenn (

3. Where is the VM or volume hosted; Birmingham, Cardiff, Swansea or Warwick? Swansea

4. Is there any other information that you think might be helpful?

SOFTWARE OR APPLICATION PROBLEMS (Python can’t find the modules I installed, Prokka doesn’t predict any ORFs, etc.)

1. Describe the problem. Include links to any guides that you might be following and a brief history of the commands that you’ve run. Paste any error messages in code-blocks (paste, highlight and press Ctrl+Shift+C).

2. What operating system are you running; GVL, Ubuntu 16.04, Centos 7, etc.?

3. Is there any other information that you think might be helpful?

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