VM stuck on detaching

Support Requests
#1

Hello,

1. Describe the problem. Are there any error messages you can paste? Can you provide a screenshot of the problem (with sensitive information removed)?

I am trying to attach an existing volume to an instance, but first needed to detach it. I tried to detach on Thursday and it still seems to say detaching, so I cannot attach it in the meantime.

2. What is the name of the VM or volume that the problem is affecting?

efn_2019

3. Where is the VM or volume hosted; Birmingham, Cardiff, Swansea or Warwick?

Cardiff

Thanks!
Sydney

#2

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