VM stuck on 'Hard_Reboot'

#1

Hi, I have an instance at Swansea which seems to be stuck on Hard_Reboot after becoming unresponsive. This seems similar to a previous post: VM stuck on Hard_Reboot. Thanks in advance for any help with resolving this issue.

Thanks,
Alex

#2

Hi Alex,

Could you send me the IP address and group name please?

All the best,
Sion

#3

Hi Sion,
Group name: Computational Biology , IP address: 137.44.59.124

Thanks,
Alex

#4

Hi,

There was some hardware failure at Swansea.

This should be back to normal now however you’ll need to log into Bryn and start your VM up again.

#5

Hi,
Thanks for sorting this out.
Alex

closed #6

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