Forgot password for instance

#1

If I have forgot my password for my instance, is there anyway I can reset it? Also if I terminate it can I launch a new instance because it is saying a I cannot launch anymore instances. My IP address is 147.188.173.99. My user name is karastaunton.

#2

Hi,

We do not have access to your passwords and cannot recover them. I can arrange for you to to open a new instance in place of the old one (which will need to be deleted first). I have PMed you with details.

All the best,
Sion

closed #3

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