To Whom It May Concern:
Bryn still claims my instance is active, but I cannot log in. I am trying to unshelve the instance, but that function is not in the pulldown menus of Bryn or Horizon. I reread the directions in the emails and thought that it meant the “unshelve” option would be part of the user’s Bryn pulldown menu, along with stop, reboot, and terminate. I am in the Cardiff service area.
Is there just a lag as the whole network suspends, creates the snapshots, and shelves all VMs?