Unable to access Galaxy on GVL


I have an Instance set up on the Swansea server named Helenstower but I am unable to access Galaxy and the status is marked X. Could you please check and see if you can see what the issue is? When I click on the Galaxy link it says there is no service running on this host or service is not responding.
Many Thanks Cel


Can you share the IP address of the server please.


Hi Imran,
Yes it is
Many thanks Cel


I think the best bet here is to terminate that instance and launch a new one, something has apparently gone wrong in creation.

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