|
About the Support Requests category
|
|
0
|
996
|
February 6, 2017
|
|
Acess account after no longer having access to 2 step authentication
|
|
3
|
275
|
May 17, 2023
|
|
Timeout error when trying to connect to Birmingham VM
|
|
2
|
263
|
May 12, 2023
|
|
CondaHTTPError: HTTP 000 CONNECTION FAILED
|
|
2
|
506
|
April 14, 2023
|
|
Installing Nullarbor version 2.x on CLIMB
|
|
1
|
297
|
March 29, 2023
|
|
PuTTY fatal error!
|
|
3
|
298
|
March 10, 2023
|
|
Can't connect to one of my instances
|
|
2
|
353
|
January 19, 2023
|
|
Unshelving a VM at Warwick - not available via Brynn dashboard
|
|
2
|
414
|
January 16, 2023
|
|
Unable to connect to the dashboard
|
|
1
|
294
|
January 2, 2023
|
|
Accessing RStudio Server via port 8787
|
|
3
|
1178
|
October 29, 2022
|
|
Fastqc error running on a CLIMB VM -Cardiff
|
|
2
|
1549
|
October 21, 2022
|
|
Cardiff servers not showing up in Bryn
|
|
2
|
358
|
September 15, 2022
|
|
Uploading to NCBI/SRA directly from CLIMB user
|
|
3
|
483
|
September 12, 2022
|
|
Unable to login and run commands
|
|
2
|
433
|
June 23, 2022
|
|
Connection problem following unshelve
|
|
2
|
463
|
May 23, 2022
|
|
Connection timed out trying to connect via SSH
|
|
3
|
592
|
May 18, 2022
|
|
Warwick region offline
|
|
2
|
405
|
May 4, 2022
|
|
Can login but cannot type commands/navigate instance
|
|
3
|
453
|
April 23, 2022
|
|
Cardiff servers not showing up on Bryn
|
|
2
|
398
|
March 19, 2022
|
|
Not able to launch new volumes ut cannot delete any either
|
|
2
|
409
|
March 9, 2022
|
|
Unable to ssh into server
|
|
2
|
471
|
February 11, 2022
|
|
Mount point empty and volume no longer attached
|
|
3
|
472
|
February 2, 2022
|
|
Unable to connect to galaxy and ssh after unshelving
|
|
3
|
508
|
January 27, 2022
|
|
Birmingham Server Shelved_offloaded
|
|
7
|
624
|
January 6, 2022
|
|
VM stuck on detaching
|
|
1
|
376
|
December 27, 2021
|
|
GVL instances on new format servers
|
|
1
|
448
|
October 19, 2021
|
|
No hyperlink on ip address to load server
|
|
8
|
405
|
October 19, 2021
|
|
Resetting Servers
|
|
1
|
385
|
October 19, 2021
|
|
Server not appearing in dashboard
|
|
2
|
587
|
October 4, 2021
|
|
Removing 2 volumes
|
|
3
|
384
|
August 19, 2021
|